What they do
Plan, direct, or coordinate operational, administrative, management, and support services of a U.S. post office; or coordinate activities of workers engaged in postal and related work in assigned post office.
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Also called: |
Delivery Supervisor, Distribution Operation Supervisor (SDO), Distribution Operations Manager, Distribution Operations Supervisor, Mail Delivery Supervisor, Postal Supervisor, Postmaster, Postmaster Relief (PMR), Remote Encoding Center Manager, Remote Encoding Operations Supervisor
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Wages
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Vermont - 2023 |
Percentile1 | Hourly | Yearly |
10% |
$ 38.01 |
$79,060 |
25% |
$ 39.22 |
$81,580 |
Median |
$ 39.90 |
$82,990 |
75% |
$ 43.11 |
$89,670 |
90% |
$ 45.67 |
$94,990 |
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Average |
$ 40.87 |
$85,000 |
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Industries of Employment
United States - 2020 |
Industry | Percent of total |
| 100% |
More at BLS |
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Knowledge
People in this career often know a lot about: |
- Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
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- Public Safety and Security
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
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- English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
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- Production and Processing
Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
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- Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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Skills
People in this career often have these skills: |
- Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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- Coordination
Adjusting actions in relation to others' actions.
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- Reading Comprehension
Understanding written sentences and paragraphs in work-related documents.
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- Social Perceptiveness
Being aware of others' reactions and understanding why they react as they do.
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- Speaking
Talking to others to convey information effectively.
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More at O*NET |
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Interests
People in this career often prefer these work environments: |
- Enterprising
Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.
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- Conventional
Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
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- Social
Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.
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What are your interests? Take the O*NET Interest Profiler |
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Work Styles
People in this career will do well at jobs that need: |
- Dependability
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
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- Adaptability/Flexibility
Job requires being open to change (positive or negative) and to considerable variety in the workplace.
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- Integrity
Job requires being honest and ethical.
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- Leadership
Job requires a willingness to lead, take charge, and offer opinions and direction.
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- Self-Control
Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
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Tasks
On the job, you would: |
- Monitor employees' work schedules and attendance for payroll purposes.
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- Organize and supervise activities, such as the processing of incoming and outgoing mail.
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- Resolve customer complaints.
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- Prepare employee work schedules.
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- Direct and coordinate operational, management, and supportive services of one or a number of postal facilities.
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More at O*NET |
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Related Occupations
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Career Video
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Projected Employment
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Vermont |
2020 employment |
115 |
2030 employment |
113 |
Annual percent change (compounded) |
-0.2% |
Annual projected job openings (due to change and separations) |
9 |
More at Occupational Projections |
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Education and Experience:
- Typical education needed for entry
High school diploma or equivalent
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- Work experience in a related occupation
Less than 5 years
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- Typical on-the-job training needed to attain competency
Moderate-term on-the-job training
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Based on BLS Education and Training Classifications |
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Physical Work Activity
Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials. |
- Physical activity is Important
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- Level of activity is Moderate
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Low | | High |
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Compare Occupations at O*NET |
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Job Zone
Some Preparation Needed |
- Specific Vocational Preparation Range
(4.0 to < 6.0) - A typical worker will require
over 3 months up to and including 1 year
of training to achieve average performance in this occupation.
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Based on O*Net Job Zones and SVP |
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Education Level
How much education do most people in this career have? |
Education level | | Percent of U.S. Workers |
Doctoral or professional degree or post-MA certificate | | 0% |
Master's degree or post-BA certificate | | 0% |
Bachelor's degree | | 13% |
Associate's degree | | 7% |
Certificate or some college, no degree | | 18% |
High school diploma or equivalent | | 62% |
Less than high school diploma | | 0% |
More at O*NET |
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Abilities
People in this career often have talent in: |
- Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
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- Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
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- Written Comprehension
The ability to read and understand information and ideas presented in writing.
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- Deductive Reasoning
The ability to apply general rules to specific problems to produce answers that make sense.
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- Speech Clarity
The ability to speak clearly so others can understand you.
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More at O*NET |
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Work Activities
In general, what you might do: |
- Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
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- Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
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- Resolving Conflicts and Negotiating with Others
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
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- Making Decisions and Solving Problems
Analyzing information and evaluating results to choose the best solution and solve problems.
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- Working with Computers
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
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More at O*NET |
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Detailed Work Activities
What you might do in a day: |
- Prepare staff schedules or work assignments.
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- Direct organizational operations, projects, or services.
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- Resolve customer complaints or problems.
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- Direct administrative or support services.
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- Conduct employee training programs.
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More at O*NET |
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Other Resources
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- CareerOneStop
resource for job seekers, students, businessess and career professionals
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- O*NET Online
nation's primary source of occupational information
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