What they do
Plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.
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Also called: |
Adoption Services Manager, Child Welfare Services Director, Children's Service Supervisor, Clinical Services Director, Community Services Director, Psychiatric Social Worker Supervisor, Social Services Director, Transitional Care Director, Vocational Rehabilitation Administrator
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Wages
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Vermont - 2023 |
Percentile1 | Hourly | Yearly |
10% |
$ 25.91 |
$53,880 |
25% |
$ 30.36 |
$63,140 |
Median |
$ 36.77 |
$76,490 |
75% |
$ 43.71 |
$90,930 |
90% |
$ 50.77 |
$105,600 |
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Average |
$ 37.78 |
$78,590 |
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More at CareerOneStop |
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Industries of Employment
United States - 2020 |
Industry | Percent of total |
| 39% |
- Religious, grantmaking, civic, professional, and similar organizations
| 12% |
- Nursing and residential care facilities
| 11% |
- Local government, excluding education and hospitals
| 10% |
- State government, excluding education and hospitals
| 7% |
More at BLS |
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Knowledge
People in this career often know a lot about: |
- Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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- Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
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- English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
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- Psychology
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
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- Education and Training
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
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More at O*NET |
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Skills
People in this career often have these skills: |
- Service Orientation
Actively looking for ways to help people.
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- Social Perceptiveness
Being aware of others' reactions and understanding why they react as they do.
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- Active Learning
Understanding the implications of new information for both current and future problem-solving and decision-making.
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- Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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- Complex Problem Solving
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
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More at O*NET |
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Interests
People in this career often prefer these work environments: |
- Enterprising
Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.
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- Social
Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.
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What are your interests? Take the O*NET Interest Profiler |
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Work Styles
People in this career will do well at jobs that need: |
- Integrity
Job requires being honest and ethical.
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- Leadership
Job requires a willingness to lead, take charge, and offer opinions and direction.
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- Dependability
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
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- Adaptability/Flexibility
Job requires being open to change (positive or negative) and to considerable variety in the workplace.
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- Initiative
Job requires a willingness to take on responsibilities and challenges.
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More at O*NET |
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Tasks
On the job, you would: |
- Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.
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- Direct activities of professional and technical staff members and volunteers.
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- Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.
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- Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.
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- Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.
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More at O*NET |
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Related Occupations
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Career Video
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Projected Employment
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Vermont |
2020 employment |
1,123 |
2030 employment |
1,258 |
Annual percent change (compounded) |
1.1% |
Annual projected job openings (due to change and separations) |
114 |
More at Occupational Projections |
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Education and Experience:
- Typical education needed for entry
Bachelor's degree
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- Work experience in a related occupation
Less than 5 years
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- Typical on-the-job training needed to attain competency
None
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Based on BLS Education and Training Classifications |
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Physical Work Activity
Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials. |
- Physical activity is Somewhat Important
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Low | | High |
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Compare Occupations at O*NET |
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Job Zone
Considerable Preparation Needed |
- Specific Vocational Preparation Range
(7.0 to < 8.0) - A typical worker will require
over 2 years up to and including 4 years
of training to achieve average performance in this occupation.
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Based on O*Net Job Zones and SVP |
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Education Level
How much education do most people in this career have? |
Education level | | Percent of U.S. Workers |
Doctoral or professional degree or post-MA certificate | | 8% |
Master's degree or post-BA certificate | | 24% |
Bachelor's degree | | 50% |
Associate's degree | | 8% |
Certificate or some college, no degree | | 2% |
High school diploma or equivalent | | 7% |
Less than high school diploma | | 0% |
More at O*NET |
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Abilities
People in this career often have talent in: |
- Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
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- Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
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- Problem Sensitivity
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
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- Written Comprehension
The ability to read and understand information and ideas presented in writing.
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- Deductive Reasoning
The ability to apply general rules to specific problems to produce answers that make sense.
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More at O*NET |
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Work Activities
In general, what you might do: |
- Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
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- Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
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- Organizing, Planning, and Prioritizing Work
Developing specific goals and plans to prioritize, organize, and accomplish your work.
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- Working with Computers
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
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- Performing Administrative Activities
Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
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More at O*NET |
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Detailed Work Activities
What you might do in a day: |
- Develop operating strategies, plans, or procedures.
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- Direct administrative or support services.
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- Monitor performance of organizational members or partners.
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- Develop organizational policies or programs.
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More at O*NET |
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Other Resources
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- CareerOneStop
resource for job seekers, students, businessess and career professionals
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- O*NET Online
nation's primary source of occupational information
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