What they do
Resolve disputes between workers and managers, negotiate collective bargaining agreements, or coordinate grievance procedures to handle employee complaints.
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Also called: |
Arbitrator, Business Agent, Business Representative, Grievance Manager, Labor Relations Specialist, Labor Specialist
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Wages
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Vermont - 2023 |
Percentile1 | Hourly | Yearly |
10% |
$ 31.16 |
$64,810 |
25% |
$ 37.71 |
$78,440 |
Median |
$ 39.83 |
$82,850 |
75% |
$ 46.02 |
$95,720 |
90% |
$ 64.56 |
$134,270 |
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Average |
$ 44.18 |
$91,900 |
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More at CareerOneStop |
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Industries of Employment
United States - 2020 |
Industry | Percent of total |
- Religious, grantmaking, civic, professional, and similar organizations
| 80% |
| 2% |
- Management of companies and enterprises
| 2% |
- State government, excluding education and hospitals
| 2% |
- Insurance carriers and related activities
| 2% |
More at BLS |
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Knowledge
People in this career often know a lot about: |
- Personnel and Human Resources
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
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- English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
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- Law and Government
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
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- Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
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More at O*NET |
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Skills
People in this career often have these skills: |
- Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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- Speaking
Talking to others to convey information effectively.
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- Negotiation
Bringing others together and trying to reconcile differences.
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- Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
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- Reading Comprehension
Understanding written sentences and paragraphs in work-related documents.
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More at O*NET |
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Interests
People in this career often prefer these work environments: |
- Enterprising
Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.
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- Conventional
Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
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- Social
Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.
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What are your interests? Take the O*NET Interest Profiler |
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Work Styles
People in this career will do well at jobs that need: |
- Integrity
Job requires being honest and ethical.
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- Dependability
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
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- Attention to Detail
Job requires being careful about detail and thorough in completing work tasks.
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- Cooperation
Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
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- Initiative
Job requires a willingness to take on responsibilities and challenges.
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More at O*NET |
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Tasks
On the job, you would: |
- Negotiate collective bargaining agreements.
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- Investigate and evaluate union complaints or arguments to determine viability.
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- Propose resolutions for collective bargaining or other labor or contract negotiations.
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- Draft contract proposals or counter-proposals for collective bargaining or other labor negotiations.
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- Interpret contractual agreements for employers and employees engaged in collective bargaining or other labor relations processes.
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More at O*NET |
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Related Occupations
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Career Video
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Projected Employment
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Vermont |
2020 employment |
139 |
2030 employment |
130 |
Annual percent change (compounded) |
-0.7% |
Annual projected job openings (due to change and separations) |
12 |
More at Occupational Projections |
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Education and Experience:
- Typical education needed for entry
Bachelor's degree
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- Work experience in a related occupation
Less than 5 years
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- Typical on-the-job training needed to attain competency
None
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Based on BLS Education and Training Classifications |
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Physical Work Activity
Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials. |
- Physical activity is Seldom Important
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- Level of activity is Very Low
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Low | | High |
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Compare Occupations at O*NET |
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Job Zone
Considerable Preparation Needed |
- Specific Vocational Preparation Range
(7.0 to < 8.0) - A typical worker will require
over 2 years up to and including 4 years
of training to achieve average performance in this occupation.
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Based on O*Net Job Zones and SVP |
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Education Level
How much education do most people in this career have? |
Education level | | Percent of U.S. Workers |
Doctoral or professional degree or post-MA certificate | | 14% |
Master's degree or post-BA certificate | | 19% |
Bachelor's degree | | 33% |
Associate's degree | | 10% |
Certificate or some college, no degree | | 14% |
High school diploma or equivalent | | 5% |
Less than high school diploma | | 5% |
More at O*NET |
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Abilities
People in this career often have talent in: |
- Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
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- Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
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- Problem Sensitivity
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
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- Written Comprehension
The ability to read and understand information and ideas presented in writing.
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- Written Expression
The ability to communicate information and ideas in writing so others will understand.
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More at O*NET |
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Work Activities
In general, what you might do: |
- Resolving Conflicts and Negotiating with Others
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
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- Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
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- Making Decisions and Solving Problems
Analyzing information and evaluating results to choose the best solution and solve problems.
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- Establishing and Maintaining Interpersonal Relationships
Developing constructive and cooperative working relationships with others, and maintaining them over time.
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- Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
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More at O*NET |
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Detailed Work Activities
What you might do in a day: |
- Arrange collective bargaining agreements.
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- Evaluate personnel practices to ensure adherence to regulations.
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- Negotiate agreements to resolve disputes.
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- Collect evidence for legal proceedings.
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- Assess risks to business operations.
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More at O*NET |
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Other Resources
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- CareerOneStop
resource for job seekers, students, businessess and career professionals
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- O*NET Online
nation's primary source of occupational information
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