What they do
Perform duties such as taking orders and serving food and beverages. Serve customers at counter or from a steam table. May take payment. May prepare food and beverages.
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Also called: |
Cafe Server, Cafeteria Server, Concession Cashier, Deli Worker (Delicatessen Worker), Food Server, Food Service Aide, Food Service Assistant, Food Service Worker, School Cafeteria Cook, Snack Bar Attendant
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Wages
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Vermont - 2023 |
Percentile1 | Hourly | Yearly |
10% |
$ 13.94 |
$28,990 |
25% |
$ 14.49 |
$30,140 |
Median |
$ 16.09 |
$33,470 |
75% |
$ 17.29 |
$35,950 |
90% |
$ 20.10 |
$41,800 |
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Average |
$ 16.42 |
$34,150 |
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More at CareerOneStop |
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Industries of Employment
United States - 2020 |
Industry | Percent of total |
- Food services and drinking places
| 84% |
- Educational services; state, local, and private
| 4% |
| 4% |
| 1% |
- Amusement, gambling, and recreation industries
| 1% |
More at BLS |
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Knowledge
People in this career often know a lot about: |
- Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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- Food Production
Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
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- Public Safety and Security
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
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- English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
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- Sales and Marketing
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
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More at O*NET |
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Skills
People in this career often have these skills: |
- Service Orientation
Actively looking for ways to help people.
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- Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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- Social Perceptiveness
Being aware of others' reactions and understanding why they react as they do.
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- Coordination
Adjusting actions in relation to others' actions.
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Interests
People in this career often prefer these work environments: |
- Realistic
Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.
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- Conventional
Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
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- Social
Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.
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Work Styles
People in this career will do well at jobs that need: |
- Self-Control
Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
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- Dependability
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
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- Cooperation
Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
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- Adaptability/Flexibility
Job requires being open to change (positive or negative) and to considerable variety in the workplace.
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- Attention to Detail
Job requires being careful about detail and thorough in completing work tasks.
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More at O*NET |
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Tasks
On the job, you would: |
- Communicate with customers regarding orders, comments, and complaints.
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- Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
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- Accept payment from customers, and make change as necessary.
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- Perform cleaning duties, such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
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- Balance receipts and payments in cash registers.
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More at O*NET |
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Related Occupations
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Career Video
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Projected Employment
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Vermont |
2020 employment |
4,155 |
2030 employment |
5,193 |
Annual percent change (compounded) |
2.3% |
Annual projected job openings (due to change and separations) |
1,051 |
More at Occupational Projections |
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Education and Experience:
- Typical education needed for entry
No formal educational credential
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- Work experience in a related occupation
None
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- Typical on-the-job training needed to attain competency
Short-term on-the-job training
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Based on BLS Education and Training Classifications |
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Physical Work Activity
Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials. |
- Physical activity is Somewhat Important
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Low | | High |
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Job Zone
Little or No Preparation Needed |
- Specific Vocational Preparation Range
(Below 4.0) - A typical worker will require
a short demonstration only or up to and including 3 months
of training to achieve average performance in this occupation.
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Based on O*Net Job Zones and SVP |
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Education Level
How much education do most people in this career have? |
Education level | | Percent of U.S. Workers |
Doctoral or professional degree or post-MA certificate | | 0% |
Master's degree or post-BA certificate | | 0% |
Bachelor's degree | | 0% |
Associate's degree | | 1% |
Certificate or some college, no degree | | 19% |
High school diploma or equivalent | | 27% |
Less than high school diploma | | 54% |
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Abilities
People in this career often have talent in: |
- Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
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- Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
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- Speech Recognition
The ability to identify and understand the speech of another person.
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- Near Vision
The ability to see details at close range (within a few feet of the observer).
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- Speech Clarity
The ability to speak clearly so others can understand you.
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More at O*NET |
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Work Activities
In general, what you might do: |
- Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
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- Performing for or Working Directly with the Public
Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
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- Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
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- Identifying Objects, Actions, and Events
Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
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- Coordinating the Work and Activities of Others
Getting members of a group to work together to accomplish tasks.
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More at O*NET |
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Detailed Work Activities
What you might do in a day: |
- Communicate with customers to resolve complaints or ensure satisfaction.
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- Clean food preparation areas, facilities, or equipment.
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- Process customer bills or payments.
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More at O*NET |
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Other Resources
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- CareerOneStop
resource for job seekers, students, businessess and career professionals
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- O*NET Online
nation's primary source of occupational information
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