What they do
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Determine tax liability or collect taxes from individuals or business firms according to prescribed laws and regulations.
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| Also called: |
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City Tax Auditor, Collections Specialist, Revenue Agent, Revenue Collector, Revenue Officer, Revenue Specialist, Tax Collector, Tax Compliance Officer, Tax Examiner, Tax Examining Technician
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Wages
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| Vermont - 2023 |
| Percentile1 | Hourly | Yearly |
| 10% |
$ 18.04 |
$37,510 |
| 25% |
$ 22.86 |
$47,550 |
| Median |
$ 27.35 |
$56,890 |
| 75% |
$ 32.68 |
$67,970 |
| 90% |
$ 39.82 |
$82,830 |
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| Average |
$ 28.59 |
$59,470 |
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| More at CareerOneStop |
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Industries of Employment
| United States - 2020 |
| Industry | Percent of total |
- Federal government, excluding postal service
| 44% |
- State government, excluding education and hospitals
| 38% |
- Local government, excluding education and hospitals
| 18% |
| More at BLS |
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Knowledge
| People in this career often know a lot about: |
- Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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- English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
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- Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
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- Administrative
Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
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- Law and Government
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
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| More at O*NET |
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Skills
| People in this career often have these skills: |
- Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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- Reading Comprehension
Understanding written sentences and paragraphs in work-related documents.
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- Speaking
Talking to others to convey information effectively.
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- Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
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- Active Learning
Understanding the implications of new information for both current and future problem-solving and decision-making.
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| More at O*NET |
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Interests
| People in this career often prefer these work environments: |
- Conventional
Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
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- Enterprising
Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.
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| What are your interests? Take the O*NET Interest Profiler |
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Work Styles
| People in this career will do well at jobs that need: |
- Integrity
Job requires being honest and ethical.
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- Attention to Detail
Job requires being careful about detail and thorough in completing work tasks.
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- Dependability
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
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- Self-Control
Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
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- Independence
Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
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| More at O*NET |
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Tasks
| On the job, you would: |
- Send notices to taxpayers when accounts are delinquent.
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- Confer with taxpayers or their representatives to discuss the issues, laws, and regulations involved in returns, and to resolve problems with returns.
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- Notify taxpayers of any overpayment or underpayment, and either issue a refund or request further payment.
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- Maintain records for each case, including contacts, telephone numbers, and actions taken.
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- Contact taxpayers by mail or telephone to address discrepancies and to request supporting documentation.
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| More at O*NET |
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| Related Occupations
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| Career Video
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Projected Employment
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| Vermont |
| 2020 employment |
100 |
| 2030 employment |
104 |
Annual percent change
(compounded) |
0.4% |
Annual projected job openings
(due to change and separations) |
8 |
| More at Occupational Projections |
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Education and Experience:
- Typical education needed for entry
Bachelor's degree
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- Work experience in a related occupation
None
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- Typical on-the-job training needed to attain competency
Moderate-term on-the-job training
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| Based on BLS Education and Training Classifications |
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Physical Work Activity
Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
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- Physical activity is Somewhat Important
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| Low |  | High |
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| Compare Occupations at O*NET |
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Job Zone
| Medium Preparation Needed |
- Specific Vocational Preparation Range
(6.0 to < 7.0) - A typical worker will require
over 1 year up to and including 2 years
of training to achieve average performance in this occupation.
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| Based on O*Net Job Zones and SVP |
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Education Level
| How much education do most people in this career have? |
| Education level |  | Percent of
U.S. Workers |
Doctoral or professional degree
or post-MA certificate | | 0% |
Master's degree or
post-BA certificate | | 4% |
| Bachelor's degree | | 34% |
| Associate's degree | | 26% |
Certificate or some college,
no degree | | 14% |
High school diploma
or equivalent | | 23% |
| Less than high school diploma | | 0% |
| More at O*NET |
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Abilities
| People in this career often have talent in: |
- Deductive Reasoning
The ability to apply general rules to specific problems to produce answers that make sense.
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- Inductive Reasoning
The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
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- Information Ordering
The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
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- Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
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- Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
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| More at O*NET |
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Work Activities
| In general, what you might do: |
- Communicating with People Outside the Organization
Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
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- Working with Computers
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
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- Performing for or Working Directly with the Public
Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
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- Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
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- Evaluating Information to Determine Compliance with Standards
Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
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| More at O*NET |
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Detailed Work Activities
| What you might do in a day: |
- Collect payments for goods or services.
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- Inform individuals or organizations of status or findings.
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- Develop financial plans for clients.
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- Assess financial status of clients.
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- Verify accuracy of records.
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| More at O*NET |
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Other Resources
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- CareerOneStop
resource for job seekers, students, businessess and career professionals
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- O*NET Online
nation's primary source of occupational information
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