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You Are Here: Vermont Department of LaborELMIOccupation ProfileHosts and Hostesses, Restaurant, Lounge, and Coffee Shop |
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ELMI Occupation Profile - Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop |
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Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop |
(O*NET 35-9031.00, SOC 35-9031) |
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What they do
Welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service.
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Also called: |
Buffet Hostess, General Teller, Greeter, Host, Hostess, Seater
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Wages
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Vermont - 2023 |
Percentile1 | Hourly | Yearly |
10% |
$ 14.46 |
$30,070 |
25% |
$ 14.57 |
$30,300 |
Median |
$ 16.58 |
$34,490 |
75% |
$ 17.65 |
$36,700 |
90% |
$ 23.55 |
$48,990 |
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Average |
$ 18.06 |
$37,560 |
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More at CareerOneStop |
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Industries of Employment
United States - 2020 |
Industry | Percent of total |
- Food services and drinking places
| 90% |
| 4% |
- Amusement, gambling, and recreation industries
| 2% |
- Local government, excluding education and hospitals
| 1% |
| 1% |
More at BLS |
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Knowledge
People in this career often know a lot about: |
- Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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- English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
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- Food Production
Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
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- Sales and Marketing
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
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More at O*NET |
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Skills
People in this career often have these skills: |
- Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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- Speaking
Talking to others to convey information effectively.
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- Service Orientation
Actively looking for ways to help people.
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- Social Perceptiveness
Being aware of others' reactions and understanding why they react as they do.
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- Coordination
Adjusting actions in relation to others' actions.
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More at O*NET |
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Interests
People in this career often prefer these work environments: |
- Enterprising
Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.
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- Social
Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.
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What are your interests? Take the O*NET Interest Profiler |
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Work Styles
People in this career will do well at jobs that need: |
- Cooperation
Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
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- Stress Tolerance
Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
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- Self-Control
Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
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- Dependability
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
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- Social Orientation
Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
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More at O*NET |
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Tasks
On the job, you would: |
- Provide guests with menus.
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- Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
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- Greet guests and seat them at tables or in waiting areas.
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- Answer telephone calls and respond to inquiries or transfer calls.
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- Operate cash registers to accept payments for food and beverages.
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More at O*NET |
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Related Occupations
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Career Video
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Projected Employment
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Vermont |
2020 employment |
525 |
2030 employment |
755 |
Annual percent change (compounded) |
3.7% |
Annual projected job openings (due to change and separations) |
171 |
More at Occupational Projections |
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Education and Experience:
- Typical education needed for entry
No formal educational credential
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- Work experience in a related occupation
None
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- Typical on-the-job training needed to attain competency
Short-term on-the-job training
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Based on BLS Education and Training Classifications |
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Physical Work Activity
Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials. |
- Physical activity is Important
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Low | | High |
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Compare Occupations at O*NET |
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Job Zone
Some Preparation Needed |
- Specific Vocational Preparation Range
(4.0 to < 6.0) - A typical worker will require
over 3 months up to and including 1 year
of training to achieve average performance in this occupation.
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Based on O*Net Job Zones and SVP |
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Education Level
How much education do most people in this career have? |
Education level | | Percent of U.S. Workers |
Doctoral or professional degree or post-MA certificate | | 0% |
Master's degree or post-BA certificate | | 0% |
Bachelor's degree | | 6% |
Associate's degree | | 0% |
Certificate or some college, no degree | | 0% |
High school diploma or equivalent | | 62% |
Less than high school diploma | | 32% |
More at O*NET |
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Abilities
People in this career often have talent in: |
- Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
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- Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
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- Speech Clarity
The ability to speak clearly so others can understand you.
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- Speech Recognition
The ability to identify and understand the speech of another person.
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- Near Vision
The ability to see details at close range (within a few feet of the observer).
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More at O*NET |
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Work Activities
In general, what you might do: |
- Performing for or Working Directly with the Public
Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
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- Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
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- Establishing and Maintaining Interpersonal Relationships
Developing constructive and cooperative working relationships with others, and maintaining them over time.
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- Identifying Objects, Actions, and Events
Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
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- Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
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More at O*NET |
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Detailed Work Activities
What you might do in a day: |
- Present food or beverage information or menus to customers.
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- Assist customers with seating arrangements.
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- Provide customers with general information or assistance.
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- Process customer bills or payments.
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More at O*NET |
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Other Resources
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- CareerOneStop
resource for job seekers, students, businessess and career professionals
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- O*NET Online
nation's primary source of occupational information
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